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The online travel market never stands still. In Expedia's Private Label Solutions (PLS) division, we're smack in the middle of it. We create the tools and technology that help millions of travellers find the perfect hotels for their next trips. As the world's largest and fastest-growing affiliate network ($2 billion in sales and counting), we work with over 10,000 partners in 33 countries to turn their web traffic into hotel bookings and happy customers.
We offer the chance to work with the brightest minds in the travel business in an energetic and international work environment focused on innovation, creative problem-solving and collaboration.
As PLS continues to grow we are seeking a Partner Finance Executive (Credit Control & Mandarin Speaker Required) to join the Financial Operations team based at our Angel office.
Role Overview Ensure effective management of debtors and perform partner credit and activity analysis and monitoring and work with internal stakeholders and partners to facilitate timely collections.
General Responsibilities: Credit ControlMonitor and control a portfolio of partner balances, activity and payments against their credit limit, including:Ensuring on time cash collection and allocationAnticipating developments and accounts requiring special attentionTimely analysis and reconciliations (sometime complex) of queried/disputed transactions, including discussion with partners and recommendation of resolutions to the Finance ManagerCollection of overdue partner accounts within collections policyCredit ManagementEnsure Partners trade within existing Credit Limit and adopt measures to encourage trading within agreed Credit TermsRelationship management with partners and internal stakeholders including finance and sales teamsAssist with setting up partners on the affiliate collect program in accordance with guidelinesProvide ad-hoc finance team support as and when requestedQuery Resolution for Accounts Payable Partner Commission PaymentsBe the sole point of contact for PLS Business and Partner Financial queriesResolve queries by identifying the root cause and liaising with internal stakeholders in ensuring PLS Partners/Stakeholders have the correct information and a comprehensive understanding of the solution to avoid repeat questionsBuild relationships with Global Stakeholders to ensure the timely and smooth resolution of new and existing challengesRequirements: 3+ years' proven experience in credit control with responsibility for an assigned portfolio of receivables/debtors or equivalent experiencesAnalysis: Ability to anticipate implications of activity levels on partner balances against approved credit limitsProblem solving: Investigate statements issued against payments received (at a transactional level) and develop a solution for discussion with the Finance ManagerRelationship building: Builds effective relationships with internal stakeholders and partners.Collaborative: Excellent track record of working with peers when problem solvingCommunication: excellent written and oral communication in both English and MandarinComputer skills: Strong Excel skillsDelivery: Ability to deliver to schedule with minimal supervisionPersonal attributes: Proactive, ability to deliver under pressureAbout Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.
Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia Group Media Solutions, Expedia Local Expert, CarRentals.com, and Expedia Cruises.
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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