Job Description
As a part of the Global ERP Center of Excellence, you will leverage a client-centric approach to translate our clients' business strategy into solutions and services that lead to successful business outcomes. You demonstrate innovation and ambitiousness to achieve performance targets and establish Avanade as a leader in D365 F&O and as a #1 Employer of Choice. As a D365 F&O Program Manager aligned to our Delivery Management Practice, you are responsible for the successful delivery of Dynamics ERP projects to Avanade clients by effectively leading a team of people, methodologies, and technologies throughout the project life cycle. You create and implement work plans for Dynamics ERP projects and programs, and support the translation of group strategy into objectives and work plans.
Day-to-Day You Will: Be accountable for Dynamics ERP project delivery success, managing scope, budget, and timing.Act as the point of contact for resolving all issues from clients, vendors, and employees.Prepare and manage quality management plans and schedules.Determine the approach to be used on a project based on the understanding of the client's requirements.Design a comprehensive strategy for achieving successful outcomes of the project.Provide consistent and clear communication to all project stakeholders.Successfully manage client expectations.Report project progress to the steering committee.Assist the sales department in creating proposals for prospects or existing clients.Direct and motivate the project team. Your Technical and Non-Technical Skills Include: Results-oriented/self-directed ability to drive change in a highly collaborative environment.Strong business acumen, with outstanding client interface and presentation skills.'Customer Focus' approach, with a track record of driving initiatives and outstanding team performance.Effectively managing customer expectations.Ability to quickly build strong relationships.Strong time management skills and a passion for learning.Working knowledge of software development methodologies, including waterfall, iterative, and incremental methodologies.Knowledge of agile and scaled agile methods such as SAFE and Nexus are an additional asset.Working knowledge of relevant platforms and project management tools.Global Bachelor's degree or equivalent experience in a relevant field.Knowledge of ERP implementations is a must.Knowledge of driving a program with multiple projects in it.Proven knowledge of multi-country roll-out deployments.Experience with solutioning is an additional advantage.Experience with performing quality reviews is an additional advantage.
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