posted on Vor mehr als 30 Tagen ausgeschrieben
job requisition id JR-0068903
STILL, a multinational company and part of the KION Group, has over 100 years of history and is a leading provider of counterbalance forklifts, order picking platforms, and tractors, as well as the most innovative intralogistics systems. With approximately 9,000 employees, 6 production plants, 14 branches in Germany, 21 subsidiaries abroad, and a supplier network of 240 dealers worldwide, STILL enjoys international success today.
Our culture is driven by the shared values of the KION Group: Integrity, Collaboration, Courage, and Excellence.
As a leader in technological innovation and a pioneer in electric forklifts, we provide increasingly efficient solutions that meet the needs of our customers.
Would you like to play a key role in the ever-changing material handling industry? The STILL team is waiting for you.
Das bieten wir: We are looking for service-oriented, committed, dynamic, and versatile individuals with the ambition to grow professionally within the company. This is your opportunity to develop your career in a solid, internationally expanding tech company where anything is possible. Are you ready to grow your career with us?
Compensation: Salary based on experience and skills.Stable employment in a leading company in its sector.Private health insurance covered by the company.Work schedule: Monday to Friday.Access to the LinkedIn Learning platform.You will join a pleasant working environment with a committed team where our values are integrity, collaboration, courage, and excellence.Aufgaben und Qualifikationen: Mission:Ensure an efficient and accurate flow from order receipt to final delivery to the customer, coordinating between the sales, supply chain, and customer service departments.
Main Functions and Responsibilities:Order Management:
• Manage sales orders, ensuring accurate data entry and timely updates in the planning monitor.
• Coordinate with sales, factories, and suppliers to ensure timely delivery of products.
• Handle e-commerce and dealer orders, ensuring compliance with terms and conditions.
• Create and manage production orders.
Customer Interaction:
• Act as the main point of contact for customer inquiries, providing updates on order status and delivery dates.
• Communicate terms and conditions to customers, ensuring transparency and understanding.
• Manage customer leads, documentation, and information exchange between the commercial networks and the supply chain.
Logistics Coordination:
• Plan and monitor the flow of NTS (New Truck Sales) to meet demand and delivery dates.
• Coordinate order delivery with the logistics provider.
• Track order shipments.
• Manage claims.
Documentation and Reporting:
• Maintain accurate records of orders, invoices, and delivery notes.
• Generate and follow up on proforma invoices and advance payment invoices.
• Generate an order type documentation file.
• Create a CoA (Certificate of Arrival) collection.
Education, Knowledge & Experience:Bachelor's degree in Finance, Business Administration, or a related field, or 1-3 years of experience in a similar role, preferably in an industrial or manufacturing environment.
• Advanced knowledge of office software such as Excel, Word, and PowerPoint.
• Advanced SAP skills.
• Basic knowledge of accounting and logistics.
• Full professional proficiency in English and Spanish, able to communicate fluently and accurately in professional contexts, with negotiation skills when required.
Skills & Competencies:• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Proactive, responsible, and able to work independently.
• Ability to continuously improve processes and systems.
• Good communication and teamwork skills.
About STILL
#J-18808-Ljbffr