.Are you looking to develop your career and take on larger responsibilities in an exciting and growing environment? We are currently looking for an Operations Team Manager for our office located in a very prominent location in Barcelona.Your tasks:Providing mentorship, guidance and development to the teamLeading a team through an exciting transition to build aspects as problem solving, critical thinking, analytical and technical capabilitiesEstablishing team goals and working with direct reports on strategies for results developmentDelivering projects involving quantitative analysis, industry research, and strategy developmentIdentifying actionable insights, suggesting recommendations, and influencing team strategy through effective communicationAdvocating for users within their market, partnering with global and cross-functional teams to develop global solutionsYour profile:Strong proficiency in English (C1 level) and good communication skillsPrior relevant people management experienceExcellent written and verbal communication skillsStrategic thinker with strong analytical skillsCreative problem-solving skillsFlexibility, leadership and multitaskingReporting skills and usage of KPIsAbility to work with MS Office tools especially ExcelWhat we offer:Diverse and impactful role within a thriving and dynamic companyVaried and challenging responsibilitiesFreedom to innovate and implement ideas within a highly motivated Talent Acquisition TeamPrivate health insurance after probation period and daily meal allowance from day oneWorking as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace cultureAdvanced job opportunities in our internationally growing companyGreat office with modern workspaces at the city center of BarcelonaPositive international working environment; fun floor with PlayStation, table tennis, and many moreComfortable leisure areas and opportunities to join different activities like yoga or guided meditation.Regular fruit deliveries for a healthy lifestyle and free drinksSeveral partnerships with fitness centers, restaurants, beauty care and moreJoin our team and apply now!If you are looking to develop your career, join our lovely team. Feel free to submit your CV (in English) including your salary expectations.We have digitized our recruiting process and are now offering virtual job interviews to all applicants.About us:TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.Equal Opportunity EmployerTELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation
