Operations Manager Urgent Hiring | Ortigas

Operations Manager Urgent Hiring | Ortigas• Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues• Ensures client and corporate service, quality and contribution goals are met. Ensures that financial, metric and associate satisfaction goals are met.• Provides leadership and management to associates.• Provides training and development opportunities for supervisory team.• Coaches and mentors team supervisors.• Regularly conducts supervisor team meetings.• Supervises multiple teams for one or more clients. Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as an operations manager? Have you worked in a call centre before? How many years' experience do you have in the BPO industry? How many years of people management experience do you have? Report this job advert Don't provide your bank or credit card details when applying for jobs. What can I earn as an Operations Manager #J-18808-Ljbffr