Senior Operations Manager (Mandarin Bilingual)

Qualifications:Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin)3-5 years in an operational management role in BPO settingIt would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry.Minimum of 2 years in college, preferably a bachelor's degreeWilling to work a flexible schedule, including nights and weekendsTeach direct reports to become inspiring leaders for their reports and model similar behavior as leaders of Leads.Capable of multitasking, being agile, and maintaining flexibility.Embrace the adventure with the Client, Peers, and teams and use superior communication skills to cultivate professional relationships with the Client.Use innovative channels of communication to keep teams up-to-date with day-to-day changes in expectations and goals that are relevant to their rolesCan work in Ortigas, ManilaStart Date/s: ASAP #J-18808-Ljbffr