About Socien: Imagine living in a vibrant community that seamlessly blends comfort, design, and sustainability. That's Socien, a Barcelona-based coliving company redefining how people connect and experience city life. Role Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of our coliving spaces. This role requires a proactive and organized individual who can ensure the smooth running of our locations, enhance resident satisfaction, and contribute to the overall growth and efficiency of the business. Main Responsibilities: Assets Planning: Analyze the market to find suitable properties for the company, perform financial analysis to build a business case for each property, prepare a negotiation strategy and help to close the deals. Vendor Management: Coordinate with external vendors and service providers to ensure timely and cost-effective delivery of services (e.G., cleaning, repairs, supplies). Budget Management: Monitor and manage operational budgets, ensuring cost-effective operations while maintaining quality standards. Health and Safety Compliance: Ensure all coliving spaces comply with local health and safety regulations and company policies. Process Improvement: Identify areas for operational improvements and implement strategies to enhance efficiency and resident satisfaction. Community Building: Collaborate with the Community Engagement team to organize events and activities that foster a sense of community among residents. Reporting: Prepare regular reports on operational performance, including occupancy rates, resident satisfaction, maintenance issues, and budget adherence. Facility Management: Oversee the maintenance and cleanliness of all coliving spaces, ensuring they meet the company's high standards. Resident Relations: Act as the main point of contact for residents, addressing their needs, concerns, and feedback promptly and professionally. Staff Supervision: Manage and schedule the work of housekeeping, maintenance, and other support staff, ensuring efficient and effective operations. Skills and Qualifications: Experience: Minimum of 1 year in operations management, preferably in hospitality, property management, or a related field. Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in budgeting and financial management. Ability to handle and resolve conflicts effectively. Can-do attitude. Fluent in English and Spanish. Proficiency with office software (e.G., Microsoft Office, Google Workspace), and facility management software. Personal Attributes: Proactive and problem-solving mindset. High level of integrity and professionalism. Strong attention to detail and commitment to quality. Flexibility and adaptability to a fast-paced, startup environment. #J-18808-Ljbffr