.Operations Leader – Iberia/France & MoroccoA member of the subregional Executive and the EMEA Operations Leadership Team with responsibility for Aon Business Services Operations within the subregion. Work with the EMEA COO, Subregional CEO and subregional leadership team to develop and implement the strategy.What the day will look likeOperate as a member of the Subregional leadership team.Partner with Business Unit Leaders and Leadership Team to develop and deliver an effective target operating model which supports growth, efficiency and promotes innovation, in addition to driving improvements in the current operations.Strong communicator, with experience of developing business strategy and adept at providing creative solutions, overcoming difficult challenges and delivering efficient, risk considered, cost effective customer focused operations.Support growth in revenue and profit ensuring delivery of short-term financial results and long-term financial goals.Collaborative people leader who creates followership and drives success through a target orientated, high performance and diverse team.Lead the development of the operations strategyDevelop and drive a multi-year operational strategy (including technology, operations, D&A and Real Estate) that supports the overall business objectives, including achieving growth, margin, market share, KPI quality, colleague engagement and client experience targets.Design, own and deliver the global and regional operating model across all elements of Client Service Delivery, including processes, Platforms, embedding risk and compliance and Procurement processes.Partner with client, business and solution line leadership to support the client growth agenda enabling product delivery, pricing strategies through thorough client segmentation.Work closely with the Subregional and country leadership to ensure costs and investments are tightly run, driving operating income in line with plan.Support the development of M&A strategy with subregion CEO, subregion CCO and subregion CFO.Lead change management and transformation across the subregionLead change management, transformation and the execution of critical initiatives to deliver business results.Develop and be responsible for the organizational change agenda on behalf of the subregion.Work with the subregion CFO to lead investment priorities.Partner with subregion Leadership Team to develop the merger, divestments and acquisition agenda and lead operational integration activities.Champion innovation across the subregion.Ensure effective and compliant operating practice across the subregionWork with Leadership Team to ensure that effective processes are embedded across the subregion to ensure risk is handled, an effective control environment is in place and the subregion remains aligned with all regulations and corporate policies.Work with subregion and global functional leaders to ensure effective processes are in place