.Operations Leader (BSM) for KYC/TBM & KYC-ProcessJob ID: R0343129Full/Part-Time: Full-timeRegular/Temporary: RegularListed: 2024-08-16Location: BarcelonaPosition OverviewOperations Manager (BSM) for KYC/TBM & KYC-Process (Postbank)Diversity Statement:We build talented and diverse teams to drive business results. We welcome applications from talents from all cultures, countries, races, genders, sexual orientations, abilities, beliefs and generations.Job Description:The candidate will be responsible to oversee the KYC / TBM team, active in the following activities:KYC processes (Know Your Client), controls and monitoring operational KYC processes for Run-The-Bank (RTB) in the sales units of the private customer bank Germany.Provide support to the KYC Central UnitMake business approval to accept customers and make decisions to continue customer relationships, in collaboration with Operations and Business Line AFC PBThe role requires business interactions together with working with various local and global teams.The candidate will be expected to deliver their technical, communication and management skills to effectively meet the business requirements.KEY RESPONSIBILITIESOversight and monitoring of operational case processing in the KYC context for customers with medium and high risk of the Postbank brand.Onboarding of new customers and making decisions to continue customer relationships, in collaboration with the Operations and Business Line AFC PB.Implementing regulatory requirements for KYC topics in the operational KYC processes and distribution applications of the regular operations.Participating in the conceptual and content development of sales documents, including KYC sheets and customer documents based on operational experience.Contributing to the content and editorial maintenance and further development of rules and manuals for KYC processes.Implementing quality assurance measures for the operational KYC processes.Manual case analysis and assessment of Customer Transaction Behavior taking into account the KYC customer profile in case of potential anomalies.Checking KYC customer profiles for available information in accordance with the GwG requirements on potentially abnormal transaction behavior.Arranging for customer cover letters for rectification in case of additional information requirements.Submitting analysis results to the approver for validation with a vote recommending action.Preparing internal suspicious money laundering reports to AFC FCO in case of implausible transaction behavior or confirmed anomalies.Commissioning manual event-driven reviews with the BL AFC for processes with increased KYC risk parameters.Seeking continuous process improvement opportunities.Timely escalation of issues.Responsible team management.KNOWLEDGE & SKILLSKnowledge in the areas of KYC, AFC and Compliance processes and reporting activities.Ability to operate effectively in a dynamic environment with tight deadlines
