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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products.
Job Profile:
The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space.
As a Digital Sales Development Associate, you will work with a team focused on sourcing and nurturing demand to grow SAP's Cloud ERP & LoB footprint in NNN & IB across all industries.
Key Responsibilities & Tasks:Executing Targeted Outbound Campaigns via phone, chat and email.Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline).Nurturing leads received from other demand generation functions and progressing stalled pipeline.The Digital Sales Development Associate generates and qualifies leads through proper means, nurtures aging leads and opportunities, and eventually hands over fully qualified leads to the assigned account executives for further sales progress.
The Digital Sales Development Associate will be co-located in the Vienna Digital Hub. They will join territory and account planning to support the team and will be the future candidate pool for transition into sales roles.
Campaign Execution & Lead Management:Plan and execute call and e-mail activities to generate leads using the most efficient means together with manager/expert.Support and cooperate with Corporate Marketing, Field Marketing, Solution Specialists and Account Executives.Align with Sales colleagues for most effective territory planning and execution, covering all routes to market.Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management.Pass qualified leads to Sales resource for opportunity management and execution.Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports.Training & Enablement:Assist in activities to enhance demand generation and product/solution skills.Be active part of either classroom, e-learning, virtual classroom or mentor-lead activities.Complete and validate all requested enablement in a timely manner.Experience and Languages Requirements:1 to 2 years of experience in Demand Generation or Inside Sales environment.Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.Fluency in English & Romanian required.Bachelor's degree or equivalent business experience.SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
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