What's the role? As a Dynatrace Digital Experience Monitoring - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team.
You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics.
Within this exciting role, you will be responsible for executing great demos which demonstrate Dynatrace's unique approach in solving the customer's pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace's customers and completing RFIs & RFPs.
You will also work across teams including Dynatrace's innovation labs, Dynatrace's Expert Services consultants, CSMs and marketing.
About you: To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer-facing role.
You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects.
In addition, we are also looking for:
An excellent team player, with the ability to work across all disciplines.Excellent communication and presentation skills, with the ability to communicate technical value into business value.Previous 5+ years of experience with digital experience monitoring and business analytics technologies and techniques.Ability to troubleshoot technical issues to produce a working outcome and manage this process.Ability to manage a number of projects simultaneously, work with different sales people and support other SEs.A strong desire to grow professionally, adapt to an ever-changing environment and be coachable.Must be able to travel up to 30% of the time. Responsibilities: Evangelize Dynatrace's product offerings during international trade shows and at key customer account meetings to promote new and expanded business.Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.As part of the solution engineering team, participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.Present Dynatrace's vision to our customers C-suite executives.Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.Present on-stage demonstrations providing insight and context to our customers during key marketing events.Ensure key demonstrations are delivered by you or a team member at demonstration booths.Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs.
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