Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, Big Data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity,we want to meet you!The primary mission of the Offer Design Expert will be to support our company's strategic service ambitions by designing and creating future service offerings through innovation, that are localized for the NAM market but also scalable globally. This is a global position within Schneider Electric's Service Line of Business' newly formed NAM Innovation Hub team. The innovative role will be highly focused on anticipating customer's need, translating those needs into service requirements, and successfully building service offerings through frequent customer engagements and iterations, within an Agile squad of subject matter experts, working towards the same mission. To ensure success in all market segments, attention needs to be paid to the value proposition, go-to market, customer experience and strategic offer roadmap.A creative, agile, and autonomous marketing leader who can work across all levels of the organization and influence key decision-makers is best positioned for the role. The ideal candidate will have offer management/offer creation and industry experience.Applicants preferably should have had knowledge or exposure to monetization of digital and traditional services. Additionally, he/she will have strong knowledge of Schneider Electric products, architectures and possess a good sense of customer centricity.Key ResponsibilitiesThrough customer and market persona feedback loops, establish and record clear, customer focused use cases to feed the squad's backlog of the offer, based on the persona's first-hand requirements.Collaborate with the offer squad to define the backlog of ongoing improvements required of the offer to meet ever-changing customer/market needs.Clearly define the marketing requirements to be developed by the squad, leveraging the 6P framework adopted by the Service Line of Business (Product, Price, Placement, Promotion, People, Process).Establish and maintain competitive pricing and costs framework based upon customer feedback and the market-pricing/value-based practices established by the Service LoB.Serve as the customer-voice within the offer squad to ensure that the service deliverables meet customer expectations throughout the offer creation process.
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