Context: The goal of the Project Information and Management Application (PRIMA) System is to contribute to strengthening the International Organization for Migration's (IOM) position as lead migration agency, by consistently demonstrating transparency and a performance that operationalizes a results-based management approach to programming.
Specifically, PRIMA is designed to: Capture project data and documents throughout the project lifecycle to facilitate monitoring and reporting; Provide an online workflow approval process in line with Project Handbook; Enhance knowledge sharing capacity in relation to project development and outcomes; Aid aggregated reporting of IOM project data. Under the direct supervision of the Business Process Improvement Specialist, the Business Process Analyst (PRIMA) will be responsible for the translation of ideas and business needs into business requirements to facilitate ongoing enhancement and business adoption of PRIMA, as well as the integration of PRIMA into the future ERP system landscape. The Business Process Analyst (PRIMA) will be responsible for tracking the backlog of system enhancements, report and dashboard requests, and provide recommendations as to the prioritization of enhancements in relation to system releases. Release coordination is in conjunction with the PRIMA technical development team, balancing business benefits/priorities with cost and technical complexity to ultimately determine the composition of system releases.
Core Functions / Responsibilities: Ensure that business functional requirements gathered are reflected in the design of the system; design/redesign solutions for business functional requirements in consultation with the relevant business entities as well as the technical and development teams. Assist functional, development, and technical teams during solution development, and monitor and report progress. In conjunction with the PRIMA technical team, lead system test efforts: organize system testing workshops; prepare test plans and scripts to confirm system functions as designed; identify, track and monitor the correction of bugs identified during testing; compile test results, and obtain formal sign-off from corresponding business units on the production-ready solution. Work with PRIMA stakeholders and the IOM Project Handbook revision team to align the proposed tools and processes; organize and/or participate in strategic workshops and seminars which are technically or functionally relevant to PRIMA. Assist the Project Manager in managing scope by differentiating between system bugs and proposed enhancements. Coordinate with business process owners to prioritize enhancements and development considering other short-term and long-term activities of business analyst, development, and technical teams.
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