?? The local agency you will be working with in Indonesia: Our partner agency is a local agency that organizes tailor-made trips to Indonesia. Being based in Yogyakarta and Bali, we are a team of 9 sellers and 5 employees (local only) specialized in customized trips and services in Indonesia. We operate since 2015 providing services in Java, Bali, Lombok, Borneo, Flores, Papua, and Sumatra with a specific care for sustainability and the "slow travel" philosophy. We cooperate with local partners only.
We are looking for a motivated Spanish-speaking sales agent to join our local agency, from Spain. You will manage travelers' requests via the Evaneos platform and you will be the main contact for travelers from Spain.
With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism and building a unique, more ethical, responsible trip that aligns with Evaneos values and expectations for outstanding quality.
Your missions as a sales agent
Reporting to Laura, you will be in charge of the Spanish Market. Your main missions will be:
Advising customers to offer them a tailor-made trip that meets their expectations
Getting in touch with travelers through the Evaneos platform
Understanding travelers' expectations and specific needs
Providing travelers with guidance regarding destinations, cultures, traditions, and activities
Managing all the practical aspects of the trip
Matching travelers' requirements with transportation, accommodation, insurance, tours, and activities according to their budget
Handling booking management for hotels and activities
Billing the travelers
Ensuring customer satisfaction throughout the trip:
Being the local point of contact for travelers throughout their trip
Performing quality monitoring during the trip
Handling travel issues, conflicts, complaints, cancellations, and refunds
Additional information Duration & contract type: 1 year min - freelance
Job location: remote working from Spain
Availability: from November or December
Salary: % commission on sales to be discussed
Working time per day and week: flexible
Core skills You are native in Spanish and proficient in English
You have 2+ years of experience in tourism and previous sales experiences
You know well Indonesia, its culture, traditions, and points of interest: it's a huge plus
You already live in Indonesia (not mandatory!!) or you are based in Spain
You have excellent interpersonal skills and you are customer-oriented
Bonus skills You are not afraid of the unexpected and adaptable
You are good at problem-solving and dealing with people
Organization and time management have no secrets for you
Positive thinking
You don't have all the skills listed? Apply anyway! Above all, we're looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.
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