With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for a senior member of the Solution Design and Consulting team (part of the Business Development function) with an objective to:
Act as Trusted Advisors to our Clients throughout their Journey with Qualco (Sales - Delivery - Support)Design & Offer end-to-end Solutions that address Client Requirements in a holistic wayEnsure we have happy Clients that generate new Demand & new RevenueReporting to the Solution Design & Consulting Senior Director, working closely with internal teams (presales, sales, solution design technical analyst, business consultant, project & product management, marketing & BAC) and client teams, the role is required to:
During Sales process:Early engage with prospect clientsIdentify and elicit the Client Requirements & Business needsPerform C Level & Stakeholders presentationsDesign the solution of Qualco Products and Services that will address the client needsEnsure solution design and delivery is the most efficient it can beDefine how Qualco solutions will provide the best answer for solving client issuesScope and size our offering to the prospect clientsSupport bid management/ presales on RFP/ RFI and proposal submissionWork closely with business consultant to execute independent consulting projects with ClientsCreate architecture and data flow clarity for ease of client understandingDuring Project Delivery:Ensure project agreed scope by minimizing change requests and clear communication with the clientBe responsible for the execution of design phase of the projects and produce the solution design deliverable (client ecosystem, detailed scope, interfaces, solution outline for major gaps & critical customer journeys configuration, i.e. strategies)Part of the solution design may be performed during the sales phase or as an independent projectBe accountable for the project analysis executed by the project team based on the agreed scopeOverview the project execution in specific milestones to ensure customer satisfaction and adherence to the scopeFor existing clients:Perform recurring meetings & presentations of Qualco offeringIdentify needs & secure new projectsDraft solution outline, scope and effort for new projects in existing clientsBut also:Carry out the corresponding reporting internally and externally to client stakeholdersProvide internal expertise throughout the organisation through sharing of knowledge and acting as an expert resource where requiredDesign solutions per market & segment offered by Qualco by combining products (QCR, QLM, D3E, etc.) and ServicesDesign and scope MVP offeringAdvise product/ product management and delivery/ support on areas of improvement /delivery efficiencyGive input to product roadmapWork internally to define solutions that address client needs (i.e. MVP, new offerings)Take initiatives to optimize processesLiaise with Marketing for content generation regarding our solutions:Any other duties commensurate with the grade and the nature of the post.
Requirements:Deep knowledge of the financial industry, preferably Debt Management's business processesStrong communication and interpersonal skills, problem-solving ability connecting technology and business problemsExperience in working in cross-functional, multinational teams in a fast-paced and dynamic environmentA firm command of English and excellent oral and written communication skillsUniversity education in Engineering, Finance or Business Management. Post graduate degree desirable but not essentialBenefits:On top of a challenging work environment, we are offering:
Competitive compensation, ticket restaurant card, and annual bonus programsCutting-edge IT equipment, mobile, and data planPrivate health insurance and workplace counselorFlexible working model, hybrid/remote benefits & home equipment benefitsOnsite gym, wellness facilities, and ping pong roomCareer and talent development toolsMentoring, coaching, personalized annual learning and development planEmployee referral bonus, regular wellbeing, ESG, and volunteering activitiesYour race, gender identity, expression, age ethnicity, or disability make no difference in Qualco Group. We want to attract, develop, promote, and retain the best people based on their abilities and behavior.
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