Norwegian Customer Service Advisor

As a Customer Service Advisor based in the vibrant city of Barcelona, you'll be at the forefront of providing exceptional service and sales support to our valued customers. Your role is pivotal in ensuring our customers receive top-notch assistance with their inquiries, ultimately enhancing their experience with our products and services. Profile: Fluent in Norwegian (both spoken and written) with good English skills. Previous experience in customer service roles preferred. Excellent communication skills and a sales-oriented mindset. Proficient in computer systems and software applications. Responsible, adaptable, and positive attitude towards change. Strong team player with good conflict resolution skills. Ability to remain calm and effective under pressure. Responsibilities: Provide exceptional customer service and sales support via phone, email, and online chats. Assist customers with product inquiries, deliveries, and invoices, ensuring a positive customer experience. Meet sales targets by identifying opportunities for upselling and cross-selling. Benefits: Paid training Free Spanish lessons (once a week) Unique, atmospheric, people-oriented call centre, with a good dose of fun Market-based basic salary with the possibility of a bonus Employee benefits such as meal card, transport card and private insurance 4 company outings per year Free fruit and coffee Growth opportunities Location Barcelona, Spain