We are Lenovo.
We do what we say.
We own what we do.
We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.
Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
Description and Requirements: As part of the Inside Sales Representative team for our growing eCommerce business, you will sell Lenovo products, services, and solutions to end-user clients (Consumer and Small Business Customer) through inbound and outbound phone calls and chats.
You will be responsible for closing opportunities, selling the benefits of the full catalog of Lenovo products, and selling against the competition.
You will champion the innovative power of our products by driving sales with customers to achieve revenue and profitability objectives.
Key Responsibilities: Industry Knowledge & Product Presentation: Maintain a deep understanding of Lenovo's product portfolio and IT industry trends to deliver tailored solutions to clients.Sales Strategy Development: Create and implement sales strategies that meet both short-term and long-term revenue goals for the Iberian market.Outbound Sales Focus: Drive outbound sales by managing a book of business, prospecting leads, and developing client relationships with a focus on account growth.End-to-End Sales Management: Oversee the sales process from lead generation through to closure, with emphasis on up-selling and cross-selling Lenovo products and services.Client Relationship Building: Develop and maintain strong relationships with new and existing clients to ensure customer loyalty and satisfaction.Forecasting & Pipeline Management: Prepare accurate weekly forecasts and maintain a robust sales pipeline to track progress and meet targets.Customer Service Excellence: Provide top-tier account support, addressing client needs proactively to improve retention and maximize satisfaction.Product Knowledge Maintenance: Maintain product knowledge by attending training workshops and keeping up to date on product material. Qualifications: Educational Background: Bachelor's degree (BA/BS) or equivalent professional experience, ideally in a related field.IT Industry Knowledge: Knowledge of the IT industry and experience working with hardware or technology products is preferred.Relationship & Communication Skills: Strong ability to build and maintain client relationships, with excellent communication and negotiation skills.
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