Europrop International GmbH is responsible for the TP400-D6 turboprop engines design, development, manufacturing and support, produced to power the Airbus A400M Military Aircraft.EuroProp is executing a pro-active upgrade campaign of the Right Handed (RH) Propeller Gear Boxes (PGB) for all customer Nations.The preferred candidate will provide support to the Customer Operation Stream (COS) working in particular on the PGB retrofit campaign project, the in-service events follow-up (EFU) and contributing to the execution of the annual Service Budget.Accountabilities/Responsibilities: Planning for the implementation on fleets of engine retrofit and upgrade campaigns (e.g PGB, CC and HPC campaigns). Interface directly with end customer and operators when required.Interface with the EPI MRO teams and demand flow down of ML1 customer needs and priorities.Support the management in EPI of the EFUs (Events Follow Up) within the COS and across EPI organization. Control the application and efficiency of the EFU process.Support and provide the necessary inputs to produce the annual COS / MRO budgets and their updates.Secure that the process' steps to invoice are fluent and facilitate the resolution of any blocking point, making the necessary process improvement based on experience gained.Contribute to the efficient flow of the related operating rhythms within the Streams.Manage the production of reports, KPIs and visual management as required in the organisation of the Customer Operations Stream.Profile: Fluent in English – other languages valued.Experience of at least 2 years working in similar industrial environments.Adept in Excel (including graphic and visual management), PowerPoint and general knowledge on Microsoft tools (MS Project, Outlook, Word, …).Strong communication skills and experience working in collaborative teams (experience with international teams and international environment will be valued).Reports to: Head of Customer Operations Stream
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