Location: Berlin / Paris Area, France / London area / Madrid Area / Milan / Munich / Barcelona Area
Department: Marketing & Partnership – MOPS
Type: Full-time / On-site
Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world. In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform.
About the role: As a Marketing Operations Manager at Contentsquare, you will play a vital role in the Global Marketing Operations team, reporting directly to the Senior Director of Marketing Operations. Your role will focus on supporting, managing and optimising our marketing automation ecosystems, specifically Marketo and Iterable, to enhance the entire customer lifecycle from lead acquisition to customer retention.
In your day to day you will: Support the Entire Customer Lifecycle: Provide technical support for marketing automation platforms (Marketo and Iterable) to facilitate marketing efforts across the entire customer journey. Technical Support and Platform Management: Maintain and troubleshoot Marketo and Iterable platforms. Optimize Marketing Technology Stack: Oversee the integration of Marketo, Iterable, Salesforce, and other marketing technologies. Data Management and Compliance: Ensure data integrity and governance across all marketing platforms. Cross-Functional Collaboration: Collaborate with cross-functional teams to execute technical and operational strategies. Support Experimentation and Analysis: Assist the Customer Marketing team with technical support for A/B tests and data analysis. Continuous Improvement and Best Practices: Proactively identify opportunities to enhance marketing processes. What you'll need to succeed: Expertise in Marketing Automation: Deep expertise in Marketo and Iterable. Technical Proficiency: Technical proficiency in CRM systems like Salesforce. Data Analysis Skills: Experience in data analysis using tools such as SQL, Tableau, and Google Analytics. Project Management Experience: Demonstrated ability to manage multiple projects simultaneously. Knowledge of Data Privacy Regulations: In-depth knowledge of data privacy regulations. Problem-Solving and Troubleshooting: Strong analytical and problem-solving skills. Effective Communication and Collaboration: Excellent communication and collaboration skills. What makes you stand out: B2B Marketing Experience. Certifications: Iterable or Marketo Certified Expert. Familiarity with Marketing Tools. Global Experience. Why you should join Contentsquare: We hire dedicated people and provide them with the trust, resources and flexibility to get the job done. We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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