This is what you will do:You will be a strong contributor to the Marketing Automation Team and will perform activities such as developing email journeys and one-time sends utilizing Salesforce Marketing Cloud.
Along with Marketing Cloud, you will work with technologies such as Personalization Studio and Orchestration Engine, which is currently being deployed in Alexion.
You will have regular interaction with global teams throughout Alexion and are expected to have very strong communication skills in English.The ideal candidate will have strong experience developing, implementing and/or managing the operations of the Salesforce Marketing Cloud platform, especially with implementing multiple journeys.Responsibilities:Assist with the implementation and support of a comprehensive marketing technology architecture that supports Alexion's omnichannel marketing strategy.Participate in the technical operations (development and support) for Salesforce Marketing Cloud and Salesforce Personalization/Interaction Studio.Enable digital corporate, marketing, and commercial technical capabilities and applications across Alexion teams globally (including Salesforce Marketing Cloud, Brandwatch, SpotMe, Sprinklr, etc).Vendor Management – work with near-shore and off-shore teams to deliver capabilities and implement campaigns in SFMC using agile methods as necessary.Provide thought leadership on emerging trends and technologies in marketing technology.Utilize Service Now and JIRA boards to track ticket progress.Ability to build metrics reports from Salesforce to provide to business partners.Experience testing and validating peer work.Continuously monitor and optimize email marketing performance through A/B testing, segmentation, and personalization to drive engagement and conversion.Contribute to the development and maintenance of a scalable and efficient marketing automation infrastructure, ensuring seamless integration with other systems and platforms.You will need to have:Bachelor's degree in MIS, Information Technology, or equivalent work experience.2+ years of hands-on development experience with IT/marketing tools.Proven track record with Salesforce Marketing Cloud operations.Experience with digital omnichannel to support marketing and commercial organizations.Experience with SQL and AMPscript.Familiarity with marketing analytics tools to measure and report on the effectiveness of marketing campaigns and initiatives.Experience with agile methodologies.Experience working with remote near-shore and offshore technical teams.Experience working in a multi-disciplined, multi-functional matrix organization.We would prefer for you to have:Clear verbal and written English skills.Pharma or biotech experience a plus but not mandatory.Salesforce certification.Strong business analysis skills, problem-solving techniques, and follow-up.Ability to manage multiple projects under tight timelines.Experience working with global teams.Date Posted: 11-jul-2024Closing Date: 01-sept-2024Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness.
The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law.
Alexion provides reasonable accommodations to meet the needs of candidates and employees.
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