[Mac646] - Customer Support & Kyc Processing Agent - English

Here at GIG, we are constantly looking for talent to join our CS & KYC team.
You'd be really excited toPut the customer first.
Making sure the customer leaves satisfied with your quick help, knowledge, and soft skills.Maintain quality control for Customer Due Diligence (CDD) documentation (Ex: ID, Proof of Address, Bank Statements, etc.
).Work in a fast-paced B2B focused environment, where you will be given the opportunity to upskill yourself in the KYC and Payments area, alongside our customer service tasks.You're really awesome atCollaborating to solidify our team spirit and our ability to communicate clearly with other stakeholders across the business, working together, pushing each other forward when we face challenges.Keeping yourself motivated.
You have a purpose and a hunger to learn and develop.Communicating both written and verbally in English, with an additional language such as Swedish or Finnish seen as a plus.You're also good atProblem solvingHaving an eye for detailsBeing flexible - as you will be required to work 3 different shifts (namely morning, evening and night)Working independentlyRequirementsBased in MaltaBenefitsGreat career development opportunitiesHybrid working modelInternational Health InsuranceHealth and Wellbeing Package (350 EUR per year)Birthday Day OffMe Time - 1 day off per yearLunches in the office for free
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