Are you open to work in an international company? Are you interested in the automobile market? Do you have at least a 6-month experience in Customer Service? Sounds interesting? Keep on reading. It will be fun!
Our ClientIn LYNK&CO we are not into strict hierarchy, but we do like collaboration, creativity, and people who challenge norms. We have cultivated a culture of personal development and role growth. If you are an original thinker who values being open, personal, and challenging, then you will fit right in. In general, we think that imagination is just as important as expertise, and instinct can be as valuable as experience.
For our Engagement Centre in Barcelona, where we handle all customer queries, we are looking for new talent to support our members in the six different markets we operate in. For LYNK&CO it is all about thinking outside of the box and creating "wow" experiences for our members. Most importantly? A personal approach is key. No robots wanted.
Sounds good? Well, then we want to hear from you.
Your FunctionsYour main superpower is offering extremely good customer service via different communication channels. You are at the frontline of our company handling various customer queries as mentioned below. So, as you can imagine, we are looking for high-quality brand ambassadors.
A glimpse of the tasks:
Act as second-line support for our first-line Sales Advisors, guiding the customers through their Lynk & Co journey.Manage several specialized and administrative back-end tasks related to order management, insurance, payment process, claim management, GDPR, etc.Act as a liaison between several internal and external stakeholders.Engage in problem-solving and process improvement.And a few other fun tasks as they come up (okay, maybe more than a few but that's the fun part of a growing company!)Position RequisitesFormación: BachilleratoIdiomas: Holandés: C2, Inglés: C2Conocimientos: customer service, uso del paquete microsoft- You are a (near-)native speaker in Dutch.
- A very good command of the English language.
- At least 6 months of experience working as a customer service agent or similar job.
- A GREAT service (and sales!) mindset.
- A secondary-level education or higher.
- Good computer skills.
- Living in/around Barcelona or willing to move to this area.
- Starting date: 2nd of December.
Your BenefitsYou will receive benefits like:
Salary between 26.000 euros and 27.000 euros (gross / year)Contract: 9 months with Randstad (in contracts of three months) + Permanent contract with LYNK&COPossibility of hybrid work (after the first 3 months)Offices located next to Glòries (in Barcelona)Opening hours of the Engagement Centre offer our customers full support from Monday to Friday 8:15h to 17:15h in 8-hour shifts.Sure, we have all the basics in place like pension plan, wellness allowance (250 euros/year), and private health insurance. But that's not the reason you choose us. You want to work with us because you will:
Be part of a global and diverse team, with teammates from 6 countriesBe part of a fun work culture with high team spirit. People really enjoy their teams and get along well with their teammates.Be part of creating something new that has never been done before. The pace is fast, and it is never boring!Get the best of both worlds: a start-up atmosphere with the support of an established organizationMake a difference. We're a lean team with a flat hierarchy, so every contribution has a direct impactWhy with Randstad?Because we have thousands of job offers in our portal. Because we work with the best companies offering you the best jobs.
Because we assure you all the legal guarantees in your hiring.
Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.
Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.
Because we always count on you. Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.
Register now and find the job you are looking for! Sustainable JobsRandstad's ambition is to be the world's most equitable and specialized talent company. We help talent and organizations unlock their true potential by seeking responsible opportunities that drive long-term economic sustainability, prioritizing the well-being of people and the planet.
We are sustainable employment.
Our conviction that all talent, regardless of their background, has equal opportunities for success is evident in our processes, in which we promote workplace equity through diverse and inclusive teams.
Commitment NetZero.
We strengthen our environmental commitment to achieve carbon neutrality by 2050 through the Science Based Targets initiative (SBTi).
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