Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.Register your interest: Looking for Network EngineersJoin Colt's Premium Network Services TeamAre you a Network Engineer looking to elevate your career with a dynamic and skilled team? Colt's Premium Network Services offers best-in-class support to customers with complex or highly customized solutions.Our multi-lingual, 24/7 team of dedicated engineers is deeply knowledgeable about our customers' solutions and provides end-to-end ownership and accountability for our premium customers. Structured in technology verticals, our team ensures the high-quality, around-the-clock support required by a leading digital infrastructure provider serving a global market.Why Join Us?Collaborative Environment: Be part of a team where teamwork is a reality, best practices are continually shared, and technology skills are constantly improved to meet industry and customer requirements.Technology Verticals: Specialize in VoIP, SDN & Packet, or Optical & Ethernet technologies.Career Development: Enhance your skills, knowledge, and career within one of our most reputable teams.Flexible Working: We offer the option to work from home.What you will do:Proactively monitor, troubleshoot, diagnose and resolve faults across a pan European MPLS Infrastructure and a range of Optical & Ethernet / SDN & Packet / VoIP services according to product SLAs, up to 3rd Level Support.Providing a professional interface to customers, acting as a Single Point of Contact for all their issues.Build and maintain working relationships with key interconnect partners and vendors.Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre.Participate in a 24/7 shift pattern.What we're looking for:If you have experience in one of these technologies, their protocols, and equipment, along with fluency in English and one of the required local languages (German, Portuguese, or Spanish), and are eager to develop your expertise further, we invite you to apply.We encourage women to applyWe strongly encourage women to apply and are committed to providing a workplace where you can thrive. We understand the importance of work-life balance and offer working arrangements to support your needs.Apply today and become part of a team dedicated to excellence!Join us at Colt's Premium Network Services and take your career to the next level. We look forward to discussing our current opportunities with you.What we offer you:Looking to make a mark?At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do.Instead, we employ people we trust, who come together across the globe to create intelligent solutions.Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.Diversity and inclusionInclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.Most recently we have:Signed the UN Women Empowerment Principles which guide our Gender Action PlanTrained 60 (and growing) Colties to be Mental Health First AidersPlease speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.BenefitsOur benefits support you through all parts of life, for both physical and mental health.Flexible working hours and the option to work from home.Extensive induction program with experienced mentors and buddies.Opportunities for further development and educational opportunities.Global Family Leave Policy.Employee Assistance Program.Internal inclusion & diversity employee networks.A global networkWhen you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at 'Our People' site including our Empowered Women in Tech.
#J-18808-Ljbffr