The Offer
Relocation package (flight and accommodation)
Health insurance
Performance bonuses
Discount on Gym and Language courses
2 to 3 weeks of paid training
Work shifts from Monday to Friday between 11:00 - 20:00 - maintain a healthy work-life balance with weekends off
Possibilities to grow inside the company
Work with one of the most well-known and leading software and tech companies worldwide
The Job
Your daily work will include tasks like these:
Help provide world-class customer service via pre-sales and sales live video calls, representing a leading computer printer manufacturerBe the "face" of the brandCreate engaging content for the website and social media platformsTake planned and unplanned inbound video calls from customers needing assistance with their purchasing processProvide the right advice and close sales whenever possibleDeliver excellent customer service on each callIncrease sales conversion rate from query to purchaseProvide market insights and feedbackAssist with scriptwriting and translationsCreate and present customers' training contentSupport the contact center team by taking phone calls and chatsProvide support for filming tasks, potentially including sporadic out-of-office hours.The Profile
Native German, at least C1 level of English
Experience with technology, especially hardware; a passion for printers will be a huge advantage
Able to present products effectively through video calls and efficiently answer customer queries
Comfortable working on camera
Strong communication skills
Previous experience in customer service and/or sales
Friendly and engaging personality
Comfortable in a training and sales environment
Capable of demonstrating products individually and in groups
Personable and energetic
Customer-centric approach with a focus on outstanding service
Effective communication with various stakeholders
Team player who values group achievements
Problem solver who is willing to make decisions
Goal-oriented and driven to achieve targets.
The Employer
Our client is a Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
Our client specializes in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.
The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
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