Main mission To be the single point of contact of the business team for Core Applications in Europe Key Individual Accountabilities Provide quotation & pricing E2E Support Provide support to Q&P,MySchnider champion, be the support first level of escalation, address & coordinate critical issues resolution with the Q&P support teams Challenge support teams on issues resolutionManage Business IT Demand - Clarify needs expressed by Champions, do a first validation of request (look for alternative on standard Q&P solution, verify compatibility with core process and solution involving platforms experts) -Transform the champion request into a demand understandable by Q&P teams (functional specifications) - Ensure that business needs are correctly prioritized by Q&P teams, follow up realization, provide regular report on on-going demands Support releases deployment - Understand & promote new features, participate and support to UATs campaign including non-regression tests, insure communication to the Q&P community Manage relationship with champions & BPO (Business Process Owner) - Setup regular Service (perf, SLA, …) follow up meeting with Business - Provide information about Q&P solution evolution - Follow up action plan to address issues and business needs Manage relationship with the Q&P teams Key Shared Accountabilities Part of the support chain in front of the business champions Part of the delivery team (get the UATs sign-off) Main skills & Experience Leadership & PM skillsEmbody SE Core valuesGood understanding of IT landscape, Business processes and country / zone Operations specificities Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electricto provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
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