About Us:Why AMS? We strive to do things better for the world's most demanding brands. Is it challenging? Yes. But it's a challenge that brings us together, where support, collaboration and inclusiveness empower you with a feeling of belonging. Bring your goals and ambitions. We give you the trust, independence, and flexibility to run your career your way. Our support will bring you opportunity. Our evolution is happening now, let's bring it—together.The Role:What does a "day in the life" of my new team look like? Performing an Employee Relations role within the EMEA region, you will be primarily focusing on the Spain and France region. Managing complex legal cases, responsible for ensuring relevant supporting guidance and documents for our People Manager population, and working with Compliance teams to ensure compliance in these countries or regions.Labour Relations Manager will have full responsibility for developing and maintaining people policies, procedures, guidelines and other contractual/legal documents for use by employees, managers and P&C colleagues. They will manage and advise on complex Labour Relations cases, liaising with external law firms where needed. They will also work closely with the Compliance team to ensure we are compliant from an HR perspective in key countries.Key Accountabilities:Drive and oversee all employee relations initiatives across the organization including new client wins and exits (TUPE); proposed changes to business structures; and new entity set up and compliance with 'in country' employment legislation.Provide accurate, timely information and support key stakeholders and colleagues who are managing these situations and/or leading negotiations.Effective overview of case management of people-related issues, advising and supporting primarily the ER team and HR Business Partners on ER issues such as: disciplinary, grievance, sickness absence and capability cases.Review how effectively cases are being managed. Identify patterns and take action, working with the appropriate individuals (P&C and Manager) to address the issues that are identified and to develop initiatives to prevent further reoccurrence. Report on and provide insight on global ER activity and trends using agreed business relevant metrics.Support our Talent Development team with the development of a high-performance culture by proactively working with HRBPs and the business.Engaging our people by ensuring a global benefits framework is in place. Standardize where possible a global approach to leverage economies of scale.Specifically work with the HR Systems team and transaction processing teams to ensure policies are understood and well administered via Workday.Develop the capacity of line managers to manage ER problems locally, working closely with the Talent Development team.Skills & Experience:What do I need to succeed in this role?Must Haves:Strong knowledge of employment legislation in Spain and ideally France.Fluent/native speaker in Spanish and French.Strong problem solving, escalation management skills.Stakeholder management, business acumen.Working knowledge of Microsoft packages; Outlook, Word, Excel & reporting.Experience of building and maintaining relationships with internal and external customers.Other:Besides a full benefits package and the opportunity to work with an amazing Team? At AMS, you will work as part of a client solution in a role that integrates with our other practice areas to deliver remarkable results. You'll be part of a team with global capabilities, setting a new direction as we creatively solve our clients' most pressing talent-related challenges. You can innovate, be bold, and help us transform our client's operations.Our culture of inclusion and belonging:As an Equal Opportunities employer committed to Diversity, Equity, and Inclusion, AMS works to create an environment that inspires, supports, and respects all our employees. Please let us know of any reasonable adjustments or accommodations you require during the recruitment process.
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