Acronis is revolutionizing cyber protection by providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Partner Account Manager to join our mission in creating a #CyberFit future. As the Cloud Partner Account Manager, you will bring experience in Account Management and have a passion for Data Protection and Cyber Security. You will work as part of the Inside Sales Channel Management organization and align with a portfolio of service providers utilizing Acronis Cyber Protect Cloud.
Your main goals as the Cloud Partner Account Manager will be to: Drive Annual Recurrent Revenue growth through account planning with dedicated partners.Increase adoption of new services.Retain partners and create a best-in-class partner experience, which is the key differentiator of Acronis. WHAT YOU'LL DO: Drive quarter over quarter cloud revenue growth working through assigned partners.Make territory analysis and planning for dedicated geographies to identify top potential partners.Perform account planning with all managed partners with a level of detail depending on partner engagement, loyalty, and responsiveness.Train new and existing partners with existing and new products.Guide every partner through onboarding and enablement stages, equipping them with all needed knowledge, resources, and tools.Motivate and enable partners to sell Acronis services to the existing customer base of the partner, attract new customers to the partner, and help retain existing customers.Drive partner satisfaction and act as a trusted advisor and single point of contact throughout the entire partner lifecycle.Drive successful upsell/cross-sell initiatives with partners to increase new services attach rate.Put maximum efforts to avoid churn and retain partners.Engage and orchestrate all needed internal resources to help dedicated partners' growth.Profile every managed partner on vendors and tools they sell/use, putting all information into Partner Passport. Every CSP Passport should have no less than 80% fields filled out.Know partner lifecycle management and lead a partner along it through a set of regular activities focused on educating, evangelizing, and making commitments.Maintain regular contact with every partner depending on priority. WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS): Minimum 3 years of sales and marketing experience in the software industry in similar positions such as channel sales, partner account management, or channel development experience in an equivalent role.In-depth channel and field sales knowledge with understanding of the cloud market business model.Strong presentation, communication, and interpersonal skills with the ability to clearly articulate product features and answer customer questions.
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