The Parallels (Senior) Sales Engineer (Sr SE) provides expertise on the Parallels products with a focus on Parallels Remote Application Server, Parallels Secure Workspace, and the newly launched products Parallels DaaS and Parallels Browser Isolation during the pre-sales phase of projects.
As a result, they are key contributors in the sales processes for onboarding new customers and partners.
The Sr SE has an in-depth understanding of IT infrastructure, security, virtualization, and cloud technologies.
They will collaborate closely with the sales team to understand customer requirements, conduct product demonstrations, assist customers/partners in Proof of Concept setups, and articulate the value proposition of Parallels solutions.
As the market is changing fast, the Sr SE must quickly learn new technologies and understand their benefits.
Beyond technical expertise, the Sr SE is a good communicator who thrives on collaborative efforts with customers and partners.
They possess a sense of ownership and trustworthiness, adeptly empathizing with customers and translating their needs into tailored solutions offered by Parallels.
The ideal candidate not only possesses the technical skills required for the role but is also enthusiastic about conducting occasional (classroom) training sessions for partners and customers.
Additionally, a willingness to travel to industry events to provide on-booth or on-stage support to the sales and marketing colleagues is essential.
This position is looking for someone located in the European Union or United Kingdom and can cover customers/partners mainly in Europe and the Middle East.
English speaking is mandatory, and other languages are a strong plus.
For this specific position, the main focus will be on the funnel and partners in the Middle East, so Arabic is a strong plus.
Responsibilities Perform detailed demonstrations of Parallels products.Provide in-depth technical assistance to potential customers.Take ownership of the Proof of Concepts, ensuring they are completed on time and meet the customers' and partners' requirements.
Actively participate in the design, implementation, and support of Parallels products.Provide guidance, recommendations, and expert advice on technical issues.Maintain an advanced understanding of all Parallels and related competitors' products.Develop project concepts and proposals to solve customer needs and requests.Work with Account Managers, Sales Management, and Channel Partners to effectively schedule the use of technical resources to support selling efforts.Coordinate all activities related to technical sales support for potential customers and existing accounts.Plan and conduct a series of technical training sessions and webinars, both online and at Channel Partners and Customers.Mentor and assist in training Sales Engineers, new hires, and the sales team as required. Required Skills, Technical and Non-Technical At least 3 (5+ for senior) years of relevant experience in Sales Engineering for a product operating in the same domains as Parallels: application/desktop virtualization, security, IT infrastructure.Hands-on experience in at least one, preferably more, of these technologies: Parallels RAS, Citrix Virtual Apps and Desktop, VMware Horizon, Microsoft RDS or Azure Virtual Desktop.Deep knowledge and experience with Microsoft Remote Desktop Services - TS/RDSH/Application/Desktop and VDI Publishing.Working knowledge and understanding of IT infrastructure solutions relating to Systems, Network, and Security.Experience in cloud computing platforms, mainly in Microsoft Azure and Amazon AWS.Ability to perform product demonstrations and presentations to technical and executive audiences.Strong writing skills with the ability to create technical documentation.Strong presentation, communication, and training skills. Required The right attitude to compete with Citrix, VMware, and other competitors in the market.At least 3 (5+ for senior) years' experience in Sales Engineering or as an IT Engineer role.At least 3 (5+ for senior) years' experience in implementing and/or administering applications and desktops virtualization systems.At least 3 (5+ for senior) years' experience in cloud-based computing.Readiness to travel annually.Fluent in written and verbal business-level English is a must.
French, Italian, or Spanish is a secondary must. Miscellaneous This position is 100% Remote.
Travel maximum 20% of the time.
About the Product Parallels Inc., a global leader in cross-platform solutions, makes it simple for customers to use and access the applications and files they need on any device or operating system.
We help businesses and individuals securely and productively use their favorite devices and preferred technology, whether it's Windows, Mac, iOS, Android, Chromebook, Linux, or the Cloud.
Parallels solutions enable seamless delivery of virtual desktops and applications to any device, running Windows on a Mac, Mac management with Microsoft SCCM, and remote access to PCs and Mac computers from any device.
Recently, Parallels became part of Corel Corporation and joins an impressive collection of industry-leading brands.
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