Knowledge & Content Manager - Sales Enablement (Remote) In this role, you will be responsible for managing and optimizing knowledge and content across the entire sales enablement portfolio, ensuring a consistent flow of high-quality, curated resources across multiple platforms.
Your work will be vital in empowering the OneLHH sales community with the insights, tools, and strategies needed to engage effectively with prospects and clients, driving impactful interactions and successful outcomes.
Your success in this role will rely on your ability to assess needs swiftly and troubleshoot effectively.
You'll be a proactive self-starter with strong organizational skills, adept at managing deadlines and thriving under pressure.
This role is ideal for someone who:
People-oriented: enjoys interacting with people and working on group projects. Organizer: enjoys being well organized and having oversight over an entire portfolio. Resilient: thrives in a high-pressure environment. Reporting Relationships: Head of Sales Enablement
Direct Reports: None
Location: Remote (Europe)
What you'll do: Key Accountabilities: Content Curation & Management: Develop and maintain a repository of knowledge assets, including documents, articles, and best practices.
Partner with internal cross-functional teams to identify and include appropriate and relevant content in the knowledge management systems. Monitor sales materials & content: Collaborate with cross-functional subject matter experts and stakeholders to curate, update, and continuously assess content relevancy. Develop reporting capabilities: within knowledge management tools and platforms to promote best practices.
Collaborate with end-users to gather ongoing feedback, using insights to recommend materials for enhancement or retirement. Regularly analyze knowledge management practices and metrics to evaluate effectiveness and pinpoint opportunities for improvement. Knowledge Sharing: Facilitate effective knowledge sharing across multiple channels, including the intranet and collaborative tools.
Regularly communicate new resource releases and support the creation of monthly and quarterly updates. Project Management: Manage the restructure and enhancements of any internal knowledge management system (e.g., Salesforce, Seismic, SharePoint, Bynder, Outreach, etc.).
Act as a brand ambassador by ensuring all content aligns with brand standards across the sales tech stack, upholding brand governance.
Where inconsistencies arise, provide guidance and encourage adherence to maintain a cohesive brand presence. Process Improvement: Establish and implement streamlined processes for capturing, storing, and sharing knowledge effectively.
Ensure teams follow a structured cadence, consistently produce high-quality content, and engage in regular collaboration. Various ad hoc administration tasks as defined by business needs. What you need: Outstanding communication and interpersonal skills.
#J-18808-Ljbffr