KGA Success Director
Barcelona, Spain
Hybrid
This is a special opportunity to join our dedicated Global Account Team in Taste Operations. This role will enjoy the privilege of working, daily, with our global clients and our Operations teams to deliver excellence in customer experience and supply. Customer centricity and passion for our commitments lie at the heart of all we do. Our drive to delight clients by working with them to meet and exceed their expectations motivates us and ensures we deliver the strategic goals and objectives of dsm-firmenich Taste BU. This global role, ideally based in Barcelona, has opportunities to further grow and evolve as we continue to focus and deliver on our commitments to bring progress to life, be a force for good and shape the future together.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities
You will be the voice of the global clients into Taste Operations and the voice of Taste Operations to those global clients.
To deliver excellence in the customer experience for specific global clients and their interaction with dsm-firmenich Taste BU
Act as a strategic partner to Taste Operations and the Global Client Account team to ensure full alignment and delivery of strategy.
To drive continuous improvement actions to delight and exceed our clients' expectations in supply.
Develop client intimacy to ensure the clients' objectives are understood and translated into an actionable plan inside Taste Operations
We bring
A passion for our mission to bring "progress to life"
Client-centricity in all we do to shape the future together with our clients.
A deep commitment to collaboration and teamwork across our business unit and functions
Extraordinary opportunities to develop and grow our client relationships through our passion, commitment and market-leading product and development capabilities.
The excitement of a newly formed business, solidly built on a rich history of two iconic businesses, committed to its clients, its goals and to be a force for good
You bring
A passion for working with clients
Strategic thinking coupled with responsive problem-solving mindset
Commercial acumen with forward looking continuous improvement attitude
Degree level education ideally in a business or supply chain management related field.
5 to 10 years' experience in customer facing supply chain, commercial or related function in global context.
Our recruitment process
Are you interested in this role? Please, apply by submitting your Cv in English.
Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there's a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
About dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
www.dsm-firmenich.com
