Join Ribbon to be part of a legacy spanning over five decades, trusted by major telecom operators and enterprises globally. As a Sales Engineer, you will play a pivotal role in delivering cutting-edge networking and communication solutions. If you are driven by technical excellence, the ability to influence both technical and business partners, and a passion for solving challenges in a dynamic industry, Ribbon is the ideal workplace for you.
The Role: We have an immediate opening for a collaborative, experienced, and self-motivated Customer Chief Architect in EMEA. As part of the Ribbon Sales Engineering Team, you will collaborate closely with the CTO office, PLM, and engineering to drive technical sales activities for emerging technologies and network evolutions promoting the complete portfolio across service provider and enterprise sectors. The successful candidate will be the technical lead for all Ribbon solutions across all the software and hardware portfolio. This role involves presenting to executive-level decision-makers on next-generation technologies and requires strong coordination with Ribbon's senior leadership.
Join Ribbon, where your technical prowess meets innovation, and contribute to transforming the future of communication networks!
POSITION SUMMARY Responsibilities Include: Provide strategic and technological guidance to the sales team, support the development of sales engagement plans to achieve annual bookings and/or revenue budgets.
Architects work closely with CTO office on path-finding missions and develop POCs and customer demonstrations to drive technical sales activities for opportunities in forward-looking and emerging technologies as well as new network evolutions.
You will support the Sales Channels and other stakeholders to identify, qualify and then win new opportunities.
Provide input to regional marketing plans and collaborate with Portfolio Marketing to share regional requirements and market insights.
Provide consultancy on strategic solutions/strategic customers to ensure the greatest return on investment, liaising with peers accordingly to support cross-RBU collaboration.
Architects are well known in the industry, participating in talks as well as standardization activities (IETF, GSMA, ORAN etc.).
Attend trade shows, conferences, and network within the industry at CTO level to keep Ribbon position and communications at a high level.
Create and retain positive ongoing relationships with the customers and partners to present and promote the company's portfolio.
Keep abreast of product applications, technical services, market conditions, competitive activities, and industry trends to ensure the CA team is focused in the correct areas, and proactively transferring knowledge and cross-training the Field SE teams.
Minimum 40% Travel required.
Education and Experience: Bachelor's degree in engineering, or other relevant subject.
Proven experience and deep understanding of the Telecommunication field working with mobile VoIP, IP networking and SDN domains.
Experience in pre-sales selling networking equipment or network solutions.
Proven ability to present at both technical and decision-making levels in the appropriate way, articulate benefits and value propositions accordingly to connect technical solutions with customers' business requirements.
In-depth expertise in multiple technical domains, including IP Systems, Optical Systems, SBCs, SD-WAN, Network Edge Orchestration, policy and routing, media gateways, applications platforms, and cloud communications solutions.
Experience designing carrier-grade communication networks from high-level network architecture.
Knowledge of DWDM and ROADM networks.
Work experience with one of the following vendors: Cisco, Nokia, Infinera, Ciena, ZTE, Huawei or System Integrator working with these vendors.
Excellent team player looking to make a real impact with good communications and interpersonal skills.
Proven ability to build strong relationships with customers at all levels including CxO level.
Excellent verbal and written communication skills on complex technical and sales issues to diverse audiences.
Proficiency in using Microsoft Office Suite applications and Salesforce CRM.
Advantages: Existing network of in-region service provider contacts.
Formal or informal technical sales leadership or mentoring.
CCDP / CCNP / CCIE Certifications or equivalents.
Experience within SDN and/or SD-WAN technologies.
Design experience of IP/MPLS Packet Networks (Layer 3).
Languages: English fluent verbal and written, additional languages are a plus.
The successful candidate must be eligible to work in Spain.
Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'
Summary Location: MADRID Type: Full time
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