About Importante empresa
One sunny morning, two designers sat down to build a beautiful lead gen form for a bathroom company-s showroom. They ended up reimagining the data collection experience, and realized it was one idea they wouldn-t be flushing down the toilet. Today, Importante empresa is a team of over people from more than countries, with offices in, Spain and San Francisco, US. We-re building a world where brands, businesses, and their communities can have more personal relationships with the people who matter most. To do this, we give people the tools they need to have conversational experiences at scale-because meaningful relationships start with conversations. From online lead forms and engaging quizzes,
to face-to-face encounters in the office, help us build more meaningful relationships, one conversation at a time.
About the Team
Think of our People Operations team as the backbone of the People department. Our mission is to ensure labour compliance in everything we do while helping the company scale faster and smoothly. We make sure the data accuracy is top-notch, manage and implement policies and procedures and handle all internal HR operations processes for Importante empresaers to have a great employee experience no matter where they are based.
About the Role
Your mission will be to provide expert advice and support to our employees and be a pillar to our People team with anything related to internal HR operations processes. You will be the owner of several key processes in our employee lifecycle, proactively bring improvements and help us scale up our processes and bring them to the next level as we grow.
What you-ll do: Become part of the go-to-team for any employee queries (through ticketing system and further follow-up until successful closing)Become a go-to-person for HRBPs to deal with edgy cases requiring legal knowledge.Train and help upskill HRBPs and Managers as needed.Compliance: onboarding and offboarding (including visa and relocations), payroll, and review process administrations.Proactively document any new policies, and amend any existing ones requiring updates in an easy to digest way for multiple stakeholders.Communicate, inform and train any internal/external stakeholders as required.About You
Here's what we are after:
You have 6+ years of working experience in a generalist HR role within fast-paced environments in the Software sector. You have a university degree in Law, Labor Relations, or related. You are an expert level of MS Excel and GSuite. You have experience in a wide variety of HR functions such as Onboarding (including visa and relocation processes), Compensation & Benefits, Payroll, Tax, and Offboarding, ensuring an exquisite employee experience in all the stages of the employee lifecycle, always with an eye on legal compliance and tax implications making sure the company exposure to risks is under control. You are fluent in English and Spanish. You have experience dealing and effectively collaborating towards shared success with multiple stakeholders (especially IT and Finance) within a fast pace, ever changing environment where compliance and risks are managed keeping both the company safe and not slowing down the business. You have proven successful experience mapping risks, doing risks assessment, and setting contingency plan at scale. You are organized, detail-oriented, able to work independently, and great at prioritizing. Self-starter with a good sense of what ownership means. Ability to know when to deliver quality and when to deliver fast. Proactive and flexible service mindset with a focus on employee experience. Ability to solve problems fast and efficiently. Experience with various HR tools and software tools. Team player and resilient. Data-driven and Finance Savvy.
It'd be amazing if you also have:
Experience in managing PEO and EOR vendors. Experience in US labor legislation.
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