See yourself at Twilio Join the team as Twilio's next Software Engineer.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes.
We deliver innovative solutions to empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to a strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant, diverse team making a global impact each day.
As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.
Your career at Twilio is in your hands.
About the job This position is to be part of the Edge Services team, responsible for managing the ingestion of Twilio main REST API ingress, as well as its supporting services.
As part of Twilio's Edge Platform team, the team ensures high-availability and low-latency for billions of daily API requests.
The role involves building reliable, scalable services with a customer-first approach, focusing on exceptional uptime and success rates to meet Twilio's demanding performance and availability standards.
Responsibilities Implement and maintain scalable, high-availability AWS cloud infrastructure for Twilio's microservices.Support and contribute to operate and maintain highly available services handling billions of weekly requests.Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices.Build and optimize CI/CD pipelines to support continuous integration and deployment.Monitor, troubleshoot, and ensure the best uptime of Twilio services.Support collaborations with cross-functional teams in agile ceremonies to achieve technical excellence.Continuously improve our cloud-based services, focusing on reliability, performance, and scalability.Support in improving the design and implementation of Twilio's API infrastructure regularly.Qualifications Not all applicants will have skills that match a job description exactly.
Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply.
While having 'desired' qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply.
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
We are always looking for people who will bring something new to the table!
Required: 1-2 years of experience in Cloud or DevOps engineering, with proficiency in at least one programming language.Demonstrated interest in architecting cloud-based solutions, leveraging AWS services such as CloudFront, Load Balancers, Lambda, S3, etc.Experience in managing infrastructure as code using tools like Terraform.Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana.
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