Why SoftwareOne?
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company's 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at www.SoftwareOne.com
The role
Exciting News! We are happy to announce that SoftwareOne is creating a new Digital Sales Hub for EMEA in Barcelona!
Are you eager to launch your career in digital sales and make an impact in a growing tech company? At SoftwareOne, we are looking for enthusiastic individuals with a passion for sales and technology, to join our team as Digital Sales Associates for France. If you have at least 2 years of experience in sales, preferably in B2B, strong communication skills in English and French, and a drive to excel, we want to hear from you!
The Role:
As a Digital Sales Associate, you will be the main point of contact for our SME clients in FRANCE, managing relationships and ensuring exceptional service delivery. Your focus will be on driving sales, understanding software requirements, assisting with renewals, managing escalations, and maintaining coverage across all assigned accounts. You will play a crucial role in building trust-based relationships, ensuring client satisfaction, and spotting opportunities for growth.
Responsibilities:
Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.
What we need to see from you:
Educational Background: A degree in commerce or related fields is a plus, but not required.
Experience: At least two years of sales experience, preferably in B2B.
Ability to Learn: Capable of learning IT topics and having good business acumen.
Passion for Sales: Enthusiastic about sales and committed to achieving excellence in customer satisfaction.
Strong Communication and Negotiation Skills: Ability to communicate clearly, take initiative, and persuade effectively.
Interest in Technology: A keen interest in technology products and services, and a strong desire to learn more about IT.
Mindset: A growth mindset with a continuous desire to learn and improve, openness to feedback, team spirit, and innovative thinking.
Language Proficiency: Ability to communicate effectively in French and English.
What We Offer:
Join the IT Industry: A unique opportunity to enter the fast-growing IT sector with comprehensive support.
Top-Tier Training: Access to exceptional training programs, including digital learning, elite mentorship, and hands-on training during your onboarding.
Certifications and Mentors: Receive valuable certifications and guidance from experienced mentors to enhance your skills and career prospects.
Flexible Model: Flexible working hours, hybrid work model, and reduced workdays on Fridays and during the summer.
Dynamic Work Environment: A collaborative atmosphere where you can thrive and grow.
Professional Growth: Opportunities for development and career advancement.
Competitive Compensation: Attractive salary and benefits package.
Join Our New Sales Hub: Be part of a vibrant team in our new Barcelona office.
Join us in this vibrant city and be part of our dynamic growth journey!
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