Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent, and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality, and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table. In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships.We also appreciate the benefits that flow from our employees' external pursuits. We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.Purpose of the Role:We currently seek dedicated Retail Consultants (Part-Time & Full-Time) to work within our Stores and Department Counter in Madrid. The successful applicants will have flexible availability and will be required to work weekends. The Retail Consultant has the responsibility to sell our products through intelligent customer interactions. Using effective communication and selling skills, they explore possibilities that unite customers with products that meet their needs and create lasting customer relationships.Primary Tasks:Deliver seamless customer experienceDrive sales performanceCommunicate brand and category knowledgeSuitability:Enjoy interacting with others and working in a teamDisplay confidence in communication, including touch demonstrationQuickly adapt to people and situationsEnjoy providing solutions to customers' needsAim to deliver and exceed on goals and targetsMotivated by going above customer expectationsKey Experience, Knowledge & Skills:Experience in customer service environment (For example, Department counters, retail, hotel, restaurant, café)History of successfully participating in and contributing to a sales team to drive commercial outcomesAbility to utilise empathy to manage relationshipsKnowledge of skin care and skin care industry, and fragranceStrong communication skills - Spanish and English required (Additional languages are beneficial)Benefits:Monthly commission based on sales goalsProduct selection and staff discount on Aesop productsPaid Volunteering DaysAesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
#J-18808-Ljbffr