Detalles del empleo
Tipo de empleo: Jornada completa
Ubicación: 08003 Barcelona, Barcelona provincia
Descripción completa del empleo
IN ART WE TRUST
From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona - and soon the cultural hub of London's West End - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramovic, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars. Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.
THIS IS YOU
As a Team Lead, you will serve as a vital link between management and frontline staff, ensuring effective communication, implementing strategies, and fostering a positive team environment. You will lead by example, providing guidance and support to Sales Associates while actively contributing to the achievement of sales targets and operational objectives.
KEY RESPONSIBILITIES Support the Store Manager and Assistant Store Manager in implementing strategies to achieve sales goals and enhance the customer experience.Communicate effectively with the sales team, conveying goals, expectations, and feedback from management.Lead by example, demonstrating excellent customer service and product knowledge.Assist in training and onboarding new Sales Associates, ensuring they are equipped with the knowledge and skills to succeed.Provide ongoing coaching and support to Sales Associates, helping them to improve performance and achieve individual and team goals.Assist with inventory management tasks, including restocking shelves, conducting stock checks, and organizing merchandise displays.Collaborate with management to identify opportunities for process improvements and operational efficiencies.Act as a point of contact for Sales Associates, addressing questions, concerns, and escalations as needed.Foster a positive and inclusive team environment, promoting teamwork, collaboration, and a shared sense of purpose.Assist in coordinating special events, promotions, and visual merchandising initiatives.Adhere to company policies and procedures, ensuring compliance with all operational standards and guidelines.Perform other duties as assigned to support the overall functioning of the store.REQUIREMENTS Previous retail experience preferred, with a passion for art and culture.Excellent communication and interpersonal skills, with a friendly and approachable demeanor.Ability to thrive in a fast-paced environment and adapt to changing priorities.
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