Description: Senior Performance Engineer
When you join Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected. We're the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can't find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.
About this role:
What you'll do:
Monitor operational dashboards & alerts during conferences and respond to alerts.
Identify opportunities to improve dashboard/alerting posture & modify accordingly.
Collaborate with cross-functional members of the swat team during production incidents and provide critical technical insight as well as thought leadership to identify the root cause.
Available to work flexible hours for operational support during select conferences and work with team members in India and US for any coordination and handover.
Create/derive NFR/Workload model and ensure performance & resiliency is considered early in the SDLC. Build load test scenarios and scripts in JMeter.
Execute performance/chaos tests, analyze using APM and other monitoring tools to identify performance & stability issues. Use data-driven analysis to make recommendations and drive results.
Assist Cloud Teams and Platform teams in monitoring infrastructure capacity, recommend right sizing and cost-saving opportunities without sacrificing performance or stability.
Document the findings/results/analysis, communicate and present to stakeholders.
What you'll need:
Bachelor's degree in Computer Science, or related discipline, or equivalent work experience.
6+ years of information technology experience with 4+ years working on production support or SRE or performance engineering or development team.
Experienced in triaging of production issues using APM tools such as Dynatrace or AppDynamics or New Relic and log aggregation tools such as Splunk, ELK, etc.
Experience with AWS cloud, specifically services such as EC2, EKS, API GW, Lambda, etc. or similar cloud technologies & services.
Preferred: Exposure to Performance Engineering concepts.
Preferred: Exposure to chaos testing or chaos engineering.
Preferred: Exposure to automation and scripting skills using Jenkins, Python, shell, etc.
Ability to work independently and partner with team members with a strong sense of initiative and drive.
Excellent analytical, verbal & written communication skills with data-driven analysis.
Who you are:
Motivated, high-potential performer, with demonstrated ability to influence and lead.
Strong communicator with excellent interpersonal skills.
Able to solve complex problems and successfully manage ambiguity and unexpected change.
Teachable and embracing of best practices and feedback as a means of continuous improvement.
Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges.
What we offer:
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:
An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values.
Limitless growth. We work with you to help you meet your goals and advance within the company.
Encouragement to be innovative and challenge the status-quo.
Exposure to industry-leading training and development.
Performance-based recognition and rewards.
Who are we:
Gartner is the world's leading research and advisory company, offering information, advice and tools for business leaders. We provide objective and invaluable insights to our C-level executive clients, where we guide them to achieve the mission-critical priorities of their organization. We've grown exponentially since our founding in 1979 and now employ over 17,000 associates globally and support 12,000 clients in more than 100 countries.
Our awards and accolades:
Fortune World's Most Admired Companies 2016, 2017, 2018, 2019 & 2020
Forbes America's Best Employers 2018, 2019; Best Management Consulting Firms 2017, 2018, 2019
Human Rights Campaign Corporate Equality Index Best Places to Work for LGBTQ Equality 2018, 2019 & 2020
What makes Gartner a great place to work?
Our teams are composed of... (text truncated for brevity)
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