At Lighthouse (formerly OTA Insight), we're on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue. We successfully raised 80 million in series B funding, welcomed four companies to our organization, and want to grow over 100 million in ARR in 2024. With more than 560 teammates illuminating the way, representing 34 nationalities living in 35 different countries, of which 175 in Belgium alone, we are a fun, collaborative, and committed team that works hard to achieve amazing results.
Ready to take off and join this rocketship in revolutionizing the hospitality sector?
What you will do We are expanding internationally and are looking for a full-time Italian Native Speaker - Business Development Manager - Business Intelligence EMEA (in our office or remote in Europe). Revenue Insight is the business intelligence platform that unlocks the potential of your PMS data and delivers actionable insights to hoteliers. Revenue Insight visualizes their main business drivers by combining market segments, channels, source markets, transient and groups data.
For this position, we're looking for someone with a strong Revenue Management background and extensive knowledge of different RMS & PMS. You'll play an important role in the global roll-out of Revenue Insight and will be involved in developing the go-to-market strategy for your region. If you're looking to get your hands dirty, if you want to take the opportunity to work with local and global hotel chains whilst helping us in the roll-out of Revenue Insight in this early stage of growth. Great, read on!
Where you will have impact Attend meetings, (inter)national conferences, and have the freedom to organize regional roadshows and business trips to build pipeline and achieve targets.
Build, organize and execute a business development plan to achieve business aims and sales targets.
Utilize and develop innovative strategies to maximize results and win over challenging targets.
Respond to all incoming product inquiries, referrals, and leads in a timely and effective manner.
Preparation of accurate quotes, development and presentation of proposals to clients in a professional and confident manner.
Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions.
Maintain accurate records of your business development activities on Salesforce.
Achieve sales KPI's and targets.
Sales to be finalized in a timely manner, with a focus being placed on being proactive.
Maintain regular contact with prospective clients and new accounts.
Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.
Contract negotiation as required, maintaining a balance between optimal service, value for the client, and Lighthouse's profit margins.
Ensure all documentation is complete post-sales to set up trials, and to move the client to a subscription.
Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback.
Demonstrate commitment to the team, to ensure the team achieves its goals, objectives, and SLA's.
Adopt the relevant processes, procedures, and policies to ensure a consistently high level of service is adhered to.
Where necessary identify shortfalls in the process and procedures and suggest process improvements.
As Revenue Insight is a young product and new company focus, additional responsibilities/tasks might be required.
About our team Join our dynamic Revenue team of over 130 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers (including hotels, chains, STR, and more) to help them achieve their revenue goals.
What's in it for you? A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world.
Unlimited time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively.
A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded, and passionate about what they do.
Workshops and frameworks that help employees realize their full career potential.
A mandate to operationalize and democratize research.
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