Job Description- Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationships.- Quarterback sales from lead to purchase; be the main point of contact for the client customers, leading the sales strategy, overcoming objections and negotiating success.- Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with the client leading cloud technologies.- Obsess over Microsoft's customers and prospects to deliver a world-class customer engagement experience.- Secure customer wins for Microsoft Cloud:- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers.- Position competitive offerings and solutions in the context of customer needs and experiences.- Demonstrate verbally and in writing how customers can capture value and envision their future with client's technologies.- Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline).- Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum 60-90 activities / day.- Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers.- Collect feedback from customers and articulate it back to the business: Voice of customer.Requirements- High school diploma required; BA / 4-year degree preferred.- 2-3+ years sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required.- Minimum 1 year sales account management or customer management experience required.- Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs.- Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions preferred.- Microsoft Fundamentals certification on Azure / Modern Workplace / BizApps is preferred.- A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.- Strong interpersonal skills, excellent oral, written and verbal business communications skills.- Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentations.- General knowledge of the IT industry (with minimum 1-year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.- Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration.- Solid time management skills and ability to work independently or under supervision with a high level of integrity.- Experience using Microsoft Office Suite applications, Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365, SalesForce etc.- Passion for cloud technologies and changing the world.- Language skills:English: Intermediate or Fluent (verbal and written)Supported market: Native Italian.Benefits- Shift details: Mon to Fri 09-18- Hybrid schedule (2 days at home, 3 days at work)- Competitive salary- Salary benefits- Relocation package
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