It Support Dutch Speaking - Ehn327

We are recruiting for an international company a Dutch speaking Inbound Sales Representative to join their team in Malaga.Missions: Handle incoming calls, assist remotely and respond to electronic requestsUnderstand and use best practices to provide first level support and the best possible customer service in a timely mannerPerform remote cleaning as indicatedResolve problems from the first call using the knowledge retained during the training and search through the available documentationRecord problems in the databasePossess the ability to dynamically understand and retain changing information in relation to the support department and the organizationRevision, analysis and scoring of interactions using latest AI technologyProvision of compliance and quality coaching to Tier 1, Tier 2 and Tier 3 technical staffIdentify recurring non-compliant patterns within established guidelinesHost compliance calibration sessions with staff.Profile: Native/fluent in Dutch, both oral and written. Fluent in EnglishPrevious experience in sales or IT/tech support is an advantage but not necessary as full training and support will be givenAbility to identify sales opportunities and able to perform; as this is a sales roleyou must be able to sell and closeExcellent communication and social skills, outgoingAbility to work as a team player: flexible, supportive, encouraging, prepared to listen, learn and improve togetherPassionate about technologies.BENEFITS: Excellent remuneration package based on experience, skills and performanceBe part of a dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potentialPermanent contract.Work Location: In person#J-18808-Ljbffr