W-307 | At Home Customer Representative - French With

DescriptionWe are looking for a Customer Representative to join one of our projects.You can work from home in Barcelona, Palma de Mallorca, Valencia or Málaga area.Responsibilities Contact Management:Provide first class customer satisfaction at all times and do whatever is necessary to support our customers.Ensure correct presentation of the customer's corporate and brand images in all interactions.Knowledge Management:Attend all trainings to acquire expertise and understanding of all topics relevant to the service.Provide pro-active feedback to Supervisor regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within WEBHELP guidelines.We offer Full-time and long-term contractSalary: 16.732,21 euros gross/year + up to 2.400 euros gross/year in bonusSchedule: Monday-Friday, from 09:00 to 18:00Internal Development ProgramRequirements Native/High level speaker of French and GermanFluent in EnglishSoft Skills Self-motivatedTeam playerActive listening skillsSupportive personOutgoing and open mindedVery good written skills#J-18808-Ljbffr