.IT Product Owner / Business Partner (Madrid)The company: our customer is a multinational based in Madrid, that operates all over the world for more than 60 years and is one of the leading producers of food products. More than 12,000 employees and around 2.000 M revenue.They will hire the selected candidate as an internal and permanent employee.Purpose of the function:Acting as a IT Product Owner of the applications under his/her scope (application portfolio), his/her mission will be to supply relevant business area with the necessary IT services according to the needs, maintaining a sustainable application portfolio in terms of cost, health, continuity and value, ensuring the necessary continuity on an operational day to day view and a strategic longer-term view coordinating the necessary investments according to agreed and coordinated roadmaps.The Product owner Make-to Demand (MTD) has an important leadership role in the relationship between the IT organization and the Integrated Operations area within the Sigma in Europe organization.He has an end-to-end responsibility for ensuring that the customer requirements are translated into appropriate IT services (business and technical services) and that the IT services supporting the processes are securely maintained and don't become obsolete.The execution of this mission must focus on our customers (Business Areas), to increase the partnership with them, improve our relation and contribute better to their strategic business objectives.He will ensure alignment on common goals/projects between IT and the business areas, focusing on what is important, doing less things but with value, eliminating the «nice to have» and reducing operational costs while improving business performance.Key Responsibilities and tasks:Applications operations:Full responsibility on SLA Delivery of area applications (applications portfolio): incident resolution and minor request delivery.Manage OPEX/CAPEX: budget, costs, invoicing, vendor management.Connection between business and IT Platform via assigned resources.Gather and document requirements for all business requests.Plan and deliver BR's according to business and IT priorities of the area and globally related to global area guidelines.Manage specific budget (CAPEX or OPEX) to be assigned either to vendor or internal supplier via the IT platforms.IT Applications QualityEnsure quality of deliverables support (or perform when possible) user testing.Ensure proper documentation (technical & user) is delivered and available.Project Management of area projectsEnsure projects are properly managed (within time and budget).Guarantee projects have the right documentation (project plan, PMO, tests, acceptance...).Ensure projects financials.IT Applications SustainabilityEstablish Roadmap (business and IT) of the corresponding area application portfolio, while supporting the roadmap of the IT Platforms
