It Operations Manager Europe | [Uer977]

Detalles del empleo

Así es cómo la información del empleo se alinea con tu perfil.

Tipo de empleo:

- Jornada completa

Ubicación:

08184 Plegamans, Barcelona provincia

Descripción completa del empleo

Overview:

The IT Operations Manager is responsible for the supervision, technical development and guidance of the ServiceDesk and End User Computing teams within the EMEA region. This role manages the day to day activities of the corporate offices, geographically distributed End User Computing team and End user devices across all warehouses. In addition, the IT Operations Manager is responsible for ensuring an effective and efficient level of IT Service and Support is provided for all IT related issues or problems.

Responsibilities:

- Managing team schedules
- Ensuring adequate coverage during support hours
- Preparing reports on team workloads and budgets
- Working with hardware/software resellers and vendors
- Issue resolution metrics
- Creating and maintaining documentation for systems and procedures
- Performing asset management
- Maintaining hardware inventory
- Tracking software licenses for all end-users and end user equipment.

Qualifications:

#J-18808-Ljbffr