It Onsite Technician

As a Hemmersbach Technician, you make the end users at renowned companies happy every day thanks to your friendly and competent demeanor. Direct customer contact with various requirements within the scope of 2nd level support quite neatly describes the position you would like to have:
Help users with their problems and requests.Analyze errors, maintain hardware, set up/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory.Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.Perform administrative tasks such as updating tickets via Service Now, conducting stock checks, and managing onboarding & offboarding processes.
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