.Head IT Office Management will be responsible for leading a corporate wide portfolio office overseeing all change and transformation initiatives. You'll manage, develop and improve organization wide delivery processes which will be vital to the delivery of technological initiatives - providing transparency, consistency, and support mechanisms to ensure success.We're looking for an exceptional individual with extensive experience using PM methodology. You'll need to have bags of energy and enthusiasm, excellent communication skills, a keen eye for detail and the ability to translate complex information into something understandable for a wide range of stakeholders.KEY RESPONSIBILITIESHead the IT Office Management within a matrix organization, will lead and develop best practices and standards to enable the successful delivery of a broad range of projects using established processes.Head of IT Office Management reporting to CIO, being a main point of contact for our internal clients (the global IT Leaders) as well IT third parties. He/she will be leading a team of 5 people with different expertise who will oversee management and coordination of the reporting /analytics, Finance / Planning, Vendors / Audit and People/Quality.He/She will play a key role regarding the Steering, Governance, Budget, Sourcing, Quality and Key Performance indicators. You will manage a portfolio of projects and systems (150- 200 applications) and the budget allocated for each business unit.RESPONSIBILITIES:Leading the IT Office Management Team, setting goals and objectives and ensuring the achievement of those.Partner with IT Leaders to ensure initiatives have businesses cases that are clear in terms of their rationale, alignment with our strategy, cost and benefitsCollect, analyze and present the information for KPIs related to Project status, Finance & Efficiency, IT Operations, IT Continuity, IT Risk, IT VendorWork with the finance business partners to manage the investment processes, facilitate the forums and provide the required reporting. Tracking IT budget within the IT HeadsManage the relation and contribute on the negotiation with the key IT vendors, ensuring the service level follow-up exists for critical third-party applications; Maintenance of the inventory of the IT vendors contracts.Define and ensure Group IT Governance policies and procedures globally.Ensure cross-programme dependencies are managed effectivelyEnsure a Demand management process is defined and track, the different team players follow the process, and the game rules accordingly; as well she/he has to ensure the demand/project portfolio exists and is accurately updated.EXPERIENCEAt least 8 years of experience in project management, leading teams and products development, combining a previous experience in an (internal or external) client-facing role, collaborating with users and technical IT people
