Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Accor Careers.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionPrimary ResponsibilitiesManage and administer Information system including all computers, servers, internet, e-mail server and local and wide area networks.Serve as a resource for other technicians and users in solving technical problems.Assist the IT Manager in the implementation and maintenance of information systems, data processing systems and procedures for Fairmont Jaipur to include databases, network administration, applications programming, web design and user support throughout the organization.Any matter which may affect the interests of Fairmont Jaipur should be brought to the attention of the Management.People ManagementDevelop and maintain effective relationships with all the departments.Respond to queries by resolving issues in a timely and efficient manner.Provide effective support to the department to enable them to provide effective and efficient services.Financial ManagementIdentify optimal, cost effective use of the resources.Assist the IT Manager to conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment if required.Operational ManagementEnsure to educate users on issues such as security, virus prevention and password protection.Train the user department on the usage of PCs, terminals, printers, other peripherals and also to any other program applications installed.Ensure to maintain contacts with all user departments, hardware vendors and other representatives pertaining to Systems.To act as a front-line interface to the internal & external users by resolving queries or complaints in a timely & efficient manner.Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services.Ensure that all software licensing laws are adhered to.Ensure the smooth running of all systems, including anti-virus software, print services and e-mail provision.To install computer systems, ensure that backup systems operate effectively, buy hardware and software, provide the technology infrastructures for the organization, and contribute to organizational policy with regard to quality standards.QualificationsKnowledge and ExperienceDiploma in Information TechnologyMinimum 1-2 years of relevant experienceGood reading, writing and oral proficiency in English languageProficient in MS Excel, Word, & PowerPointKnowledge of Windows Operating SystemCompetenciesGood communication skillsService oriented with an eye for detailsAbility to work effectively and contribute in a teamSelf-motivated and energeticWell-presented and professionally groomed at all times
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