Do you have experience as an Account Manager and are you looking for a new opportunity? Are you a Project Manager wanting to take the next step? If you feel you have the right skills and attitude to work in our fast-growing company, we would be excited to hear from you! We invite you to be part of an excellent work team, with great challenges in a solid and stable environment. We will grow together and open up to the new horizons that the XXI century brings us.
Newshore is a +10-year-old company, born global and focused on international business. We develop our own software solutions and services for the airline industry in the field of digital retail and e-commerce, with special attention to data, information systems, passenger notifications, and promo campaigns. We are a team of 140 highly motivated people around the world with headquarters in Barcelona and offices in Colombia and the Philippines. Newshore teams work with the latest technologies, always focused on improving performance and quality.
ResponsibilitiesDirect and manage the internal account team consisting of project managers, solution engineers, and quality assurance staff, with a sense of ownership, accountability, responsiveness, precision, and strategic thinking.Take a proactive role in learning about clients' industry, business needs, and company culture. Work on accounts' growth in collaboration with sales executives.Develop long-term relationships with different client stakeholders and set ambitious goals for future growth prospects.Oversee the calculation and administration of project costs, expenses, deadlines, and resource needs.Identify opportunities to improve our product and manage the alignment between the demands of your customers and the implementation of the roadmap of our solution.Oversee the collection, understanding, documentation, and translation of the business requirements for the project.Support the Project Managers in the definition, documentation, and execution of multiple projects or larger/more complex single projects.Identify, evaluate, and manage the risks to the success of the project.Take responsibility for delivering the project on schedule, within budget, and within scope.RequirementsExtensive experience in IT environment account management.Vision in the strategic management of client portfolio or accounts.Analytical capacity and negotiation skills.Consulting skills oriented to customer needs.Ability to understand, articulate, structure, and resolve customer needs.What we offerAll our employees enjoy the same benefits. Have a look:
Flexible working hoursPrivate medical and dental insuranceMeal and/or commuting cardCompetitive salaryEnjoyable and challenging working environmentYearly salary and promotion reviewHighly professional team to interact with and growTeam building eventsYoung and dynamic team with a culturally diverse environment
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