We are very lucky to work in a sector that is leading the evolution towards a sustainable and inclusive future. The technology is the catalyst for so many solutions that we need now more than ever.
No matter what moment of life we are in, we are DIVERSE in age, gender, nationality, family… we have been certified in Diversity and as an ETHICAL company more than 9 years in a row!
It doesn't matter if you are living your growth stage in life, LEARNING and TRAINING at all hours or if you need to consolidate yourself and appreciate FLEXIBILITY, CONCILIATION and tax and social BENEFITS to combine your personal and professional life. What really matters is that you can feel that you are WHERE YOU SHOULD BE to get the future you want. IPT Technical ArchitectThe selected profiles must have a high level of expertise in unified communication technologies such as telephony and videoconferencing.
The role consists of designing and implementing international projects around IPT and VC infrastructures among the largest in Europe, but also supporting RUN teams on the most complex operational issues.
Resolving level 2 and 3 incidents oriented towards telephony and videoconferencing.Responding to specific hardware or application requests.Feeding a technical knowledge base.Participating in Telephony and Videoconferencing Projects.Providing occasional assistance to operating teams.Ensuring the MCO of the Telephony and Videoconferencing infrastructure.Ensuring the transfer of skills to technicians if necessary.Updating technical documentation and procedures.SkillsAdvanced knowledge of:
Cisco TOIP, CUCM, Unity Connection, Jabber, IP Phone, Cisco CUBE, VG, Webex, and Cisco Videoconferencing endpoints, TMS, Pexip.Knowledge of Webex Calling and Webex app.Knowledge of VMware suite and vSan storage.Knowledge of Kurmi, Telisca, PeterConnects ecosystems.Good knowledge of MGCP, SIP, H323 protocols.Knowledge of WAN, LAN network, and security as well as system administration and PC environment would be a plus.A CCNP Collaboration certification would be a plus.International environment so required good level of English read, spoken and written. Required Soft Skills:Team workerChange adaptabilitySense of serviceRigorousCuriousWe will evaluate all applications. At Capgemini, we have a wide range of training, face-to-face, online Certifications, etc. Even if you do not have 100% of the previous requirements, we would love to meet you! When you join Capgemini, you don't just start a new job. You become part of something bigger.
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