International Service Team Leader - Tc444

International Service Team Leader 111184
Hey! I am Paula, the recruiter for this role. I love to travel around the world and learn about new cultures. Lovely to meet you!
Perhaps this is the 10th Job Description you read today, sitting on your couch with Netflix playing in the background, or contemplating your life planning to refresh your career. I am sure by now all offers look the same. But first, THANK YOU for showing interest in our company. We know that a job search can be challenging, but don't worry, what goes around comes around!
Let's get straight to the point! I will try to sum up our DNA in 2 essential points:
We love volunteering but we prefer to be Change Activists. What does that mean? We focus our efforts in helping youths in risk of social marginalization and fighting climate change by reforesting parks or woods in Madrid and in the Doñana Forest. This year alone, we have already volunteered for over 2000h!
At Zurich, we say it loud and clear: We are proud of our colors, we believe that a diverse and inclusive team makes the difference. We want you to be yourself, without closets in between or glass ceilings making you fragile. 50% of our high responsibility positions are occupied by women (including our Executive Committee).
At this point, you might be asking yourself: Paula, how will be my day to day wearing the blue sweater? You will be the lead of the Underwriting Operations team at SC Spain, including Wording Operations activities and Property Prime & CABT implementations for IPZ Programs.
Key Accountabilities:
Lead UW Operations, Prime and CABT implementation team including 6-7 employees. Develop the team, train new joiners, and maintain back up and succession planning in place.
Maintain fluent communication with the main stakeholders in the central UW teams for FL, Property and CABT to assure the service expected is met and their needs are fulfilled.
Maintain fluent communication with the project leads at the Business Transformation team and support all project activities related to IPZ Transformation program.
Participate and co-lead IPZ Transformation projects such as Wording Digitalization and Product roll out in Neo.
Keep fluent interaction with DCoE and FL Program Implementation managers to support the delivery of digital solutions and the update of the FL Guidelines reflecting any wording change accordingly.

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