Company Description Part of Kaplan Inc., the Kaplan Languages Group (KLG) is made up of Kaplan International Languages, ESL Education, and Alpadia. Language travel is an inspiring business sector with lots of scope for fun and creative work. Our students study from 2 weeks up to a full academic year and we are proud to welcome language learners from over 100 countries, ensuring a great cosmopolitan mix in our classrooms across the globe. With a network of Kaplan International Languages and Alpadia-branded schools spanning seven countries, KLG has the largest presence of any international language school in the English-speaking world, as well as France, Germany, and Switzerland. In addition, ESL, Europe's largest language education travel agency matches students with the right language course for them.
Job Description We are currently looking for a German speaker Sales Executive with in-depth experience of working within the DACH markets and exposure to various sales roles, preferably within telesales, B2B, and B2C roles. Experience of working within a target-driven autonomous environment is essential.
How would you like to be involved in selling a product that has the capacity to change lives, promote intercultural understanding, and help people realize their professional and personal goals? As an International Sales Executive for Kaplan International Languages, a leading provider of language programs to students from over 100 countries around the world, with locations in more than 50 cities in the UK, Ireland, France, Germany, Switzerland, USA, Canada, Australia, and New Zealand, that's exactly what you would be doing.
We are looking for people who are passionate about the benefits of studying abroad (perhaps you have done it yourself), love travel, and will be able to provide guidance and reassurance to our customers - to help them decide on the most suitable study options. Although the role is heavily commission-based, good results cannot be achieved through hard selling techniques, nor would we want them to be.
We are looking for people with a consultative sales approach, based on establishing customer needs and providing products to match them. You will be responsible for selling KIL's products through responding to web inquiries, answering inbound calls, making outbound calls to warm leads (no cold calling), and facilitating sales through effective email communication in English and German. You will be expected to meet and exceed individual and team targets through your sales activities. This is a fast-growing team that can offer an excellent and lucrative career path for sales-driven, ambitious individuals.
Main Responsibilities: Selling products through answering inbound calls and making outbound calls to follow up on inquiries and quotes in both English and German. Contacting every lead to maximize sales opportunities and progressing each lead to ensure upsell and cross-sell opportunities through phone, email, and WhatsApp. Building strong customer rapport through high-quality written and oral communications and demonstrating excellent product knowledge. Completing all required administration and recording of sales through CRM systems and other business systems. Building strong relationships with team members and providing flexible and prompt support at all times. You will be joining a dynamic multilingual business in the high-growth industry of international education. You will benefit from exposure to sophisticated multi-channel digital marketing strategies, responsive rich-media web development, and multilingual education planning and counseling across dozens of markets.
Essential Skills and Experience: Ability to speak, read, and write in German and English. In-depth experience of selling to DACH markets. Significant experience in telesales or direct sales role, preferably a minimum of 6-12 months. Candidate Profile: Ability to build rapport, handle objections, and close sales in German and English. Excellent interpersonal and communication skills. Competent computer skills and good writing skills. Excellent team player who contributes ideas for the success of the team. Self-motivated, results-oriented salesperson with a track record of delivering to targets. Quick to learn and apply knowledge. Resilient and consistent, with the ability to bounce back from setbacks and remain focused on goals. Additional Information Benefits: The opportunity to develop your skills in an international environment, in the exciting field of language travel. Flexible working policy. A young and dynamic work atmosphere. An environment where corporate ethics and sustainable development matter. Discounts on medical insurance. Free language courses abroad every year. Competitive salary. Lunch vouchers. Free coffee and tea. Free breakfast on Mondays and fresh fruit on Thursdays.
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